Frequently Asked Questions
Shipping
What shipping services do you use?
We primarily use FedEx 2Day, but we also offer other FedEx and UPS services if they can better serve the customer.
When will I receive my order?
For orders placed before 3 PM Phoenix time (MST) your order will ship the same day and arrive 2 business days later. Your location may be eligible for Saturday or Sunday delivery.
For more information on shipping please read our Shipping Policy
Products
I don’t see wiper blades for my car on WiperHaus.com, do you have any?
There is a very good chance we have something for your car, contact us with the Year, Make and Model and we will promptly get back to you with some options.
What is the difference between Clear Advantage, Aerotwin and ICON?
- Clear Advantage is a sold entry level option.
- Aerotwin is a great replacement for the original wiper blades on most modern European vehicles. They are packaged as a matching pair that can be directly installed.
- ICON is the original beam wiper blade that started it all, and continues to be a premium driver favorite to this day. From smooth and quiet operation to long life and clean appearance, Bosch ICON is an excellent choice for any vehicle.
Returns
How do I start a return?
Please contact us with your order number, or reply to any email we sent you.
How long do I have to make a return?
You have 30 days from the date of delivery to return your order.
Do I have to pay for return shipping?
No, we provide a return shipping label.
When will I get my money back?
Once we receive the returned item, we will promptly issue a refund. It may take your card issuer up to 10 days to fully process.
About Wiper Haus
Where is Wiper Haus located?
Wiper Haus is located in Tempe, Arizona.
Low prices and 2 day shipping?
It might seem like our low prices, fast shipping and exact fit products are too good to be true, but that's just a result of us being focused only on selling wiper blades. Other retailers try to sell as many different things as possible, while being a master of none. From our warehouse to our boxes to our shipping contract, everything is custom tailored to selling wiper blades.
Can I pick up at your location?
For urgent orders, we offer in person pickup in as little as 20 minutes 9am-5pm Monday-Friday. Local shipping usually takes 1 business day, but we understand that some customers need it sooner. Just add “Will Call” to your order comment, or contact us prior to placing your order.
(effective 6/20/2024) We have a phone number for customer support that is included at the bottom of every order-related email we send. We do not publish that number on this website because of a high volume of spam calls that have previously interfered with our fast shipping commitment.